You can place an order online by using our website www.metroshoes.com.pk. You can select the desired article, size, color, and click ADD TO BAG. After selecting the article, go to next step, enter your personal information and contact details, select mode of payment, and place your order.
For Local deliveries it takes around 3-5 working Days. For International deliveries, it will depend on courier company service you will choose.
Our delivery charges are Rs 200/- all across Pakistan, whereas for international orders the charges depend upon the delivery service chosen.
Parcel will be delivered at your doorstep by a courier company. Our official Courier Company for COD is TCS & LCS. When the parcel will be delivered, you will have to sign it as proof of delivery. In case of customer's unavailability, three attempts will be made by the courier company and afterwards the order will be returned to the Metro's Head Office.
If our courier fails to deliver to you the order, the parcel will be returned to us. Our customer services will contact you regarding your undelivered order, and hence further a delivery will be made as per customer's response. In case of no feedback, the order would be canceled.
You have 15 days to return the goods for exchange by sending the Parcel to our Head Office. For further details please refer to our Returns and refund Policy.